Our Privacy Policy

The Harmonie German Club of Canberra (“we”, “our” or “us”) is committed to protecting the privacy and personal information of our members, patrons, and visitors. This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What information we collect

We may collect personal information including, but not limited to:

  • Full name

  • Date of birth

  • Contact details (phone number, email address, postal address)

  • Membership details

  • Event attendance or booking information

  • Payment information (for purchases or bookings)

  • Any communications you have with us via email, website forms, or social media

 

2. How we collect your information

We collect personal information directly from you when you:

  • Join as a member of the club

  • Register for or attend events or functions

  • Make a booking or reservation

  • Subscribe to our newsletter or mailing lists

  • Contact us via our website, email, or phone

  • Interact with us through social media or online platforms

We may also collect limited data through our website such as IP address and browser details using analytics tools to improve user experience.

 

3. Why we collect your information

We collect your personal information to:

  • Manage club memberships and renewals

  • Organise and run club events

  • Communicate important updates, news, or promotional offers

  • Process bookings and payments

  • Comply with legal and regulatory obligations

  • Improve our services and website experience

 

4. How we store and protect your information

Your information is securely stored using reasonable physical, electronic and administrative safeguards to prevent unauthorised access, misuse, or loss.

We retain your information only as long as necessary for the purposes for which it was collected, or as required by law.

 

5. Disclosure of your information

We will never sell your personal information. We may disclose your information to:

  • Service providers assisting us in delivering club services (e.g. ticketing, email marketing, website hosting)

  • Government authorities when required by law

  • Other third parties only with your consent or if required under applicable legislation

All third-party providers are required to maintain the confidentiality of your information.

 

6. Accessing and correcting your information

You may request access to the personal information we hold about you, or request corrections if you believe it is inaccurate, outdated or incomplete. To do so, please contact us via the details below.

 

7. Cookies and website tracking

Our website may use cookies to enhance your browsing experience and collect usage data. You can disable cookies via your browser settings, although this may affect some site functionality.

 

8. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

 

9. Contact us

If you have any questions, concerns, or complaints about how we handle your personal information, please contact us:

Harmonie German Club of Canberra

49 Jerrabomberra Ave, Narrabundah ACT 2604

Phone: (02) 6295 9853
Email: admin@harmonieclub.com.au
Website: https://harmonieclub.com.au

We take privacy complaints seriously and will respond promptly in accordance with our obligations.